Get to know one of our service technicians, Tom Hedden.
Tom came to us with 16 years experience and has now been with us for over 20 years. Seems just like yesterday when Tom joined the Office Specialist (OSI) team.
“I get so much enjoyment out of my job. I get to go out in the field and work hands on with our customers. It’s a wonderful satisfaction to be able to help clients,” he said.
A local boy, Tom grew up in Knox County and has continued to live in his hometown. He loves his family and enjoys spending any extra time with his son Shawn, daughter-in-law Miranda, grandson Cole, and daughter Whitney. When he’s not being the family man that he is, Tom rides his Harleys around town. In fact, he has three of them! Tom is also quite the collector: he has a huge collection of classic gas pumps that he shows off with pride. Not only does Tom love hitting the open road with his choppers but he is a skilled wood worker.
“I love being able to work with my hands. At work, I fix copiers, at home, I do intricate wood working. There is no project too small or too large that I won’t tackle,” Tom told us with joy.
With so many memories to choose from at OSI, Tom told us without hesitation that his 20-year anniversary party was one of the most memorable. Being able to see the changes that our company has had as well as all the wonderful people he works with celebrate him still touches his heart.
If your copier needs a little TLC, just give Tom a call and he will use all his years of expertise to get you copying again in no time!